I Know Reviews Are Important, But How Do I Control What People Write About My Practice?
By now, you know that online reviews are important for your business. According to www.business.com, 77% of people read online reviews before purchasing. Your online reputation has the ability to make or break your conversions. If potential clients or patients read negative reviews about your practice online, are they really likely to pick up the phone and make an appointment? Not likely, especially when there are plenty of other options with good reviews.