It may not surprise you to hear that when someone is looking to contact your practice, they are more than likely looking at your reviews. The reason is because these reviews hold a glimpse of the truth of how you handle your customer interactions.
The question is not only how you can gain more positive reviews, but when is the best time to ask for them and how. You want positive reviews, and the more of them the better. But there is a certain art to obtaining them: It requires you to be tactful, genuine and consistent in your efforts. Below you will find a few proven strategies to generate new positive reviews through good timing.