Your online reviews are becoming more and more important. Consumers are getting smarter about how they use the internet and they are looking for more information about you and your practice than what you present on your website.
Having a first-page listing, an authoritative website, and a blog that lets consumers get to know you are all great ways to generate web business, but off-site information about you matters too. A big source of information about you are the reviews on your Google Local Listing.